TERMS & CONDITIONS

WELCOME TO EBB & FLOW WELLNESS

By browsing through and using this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with the privacy policy, govern Ebb & Flow Wellness relationship with you in relation to this website. The term ‘you’ refers to the user or viewer of this website. If you disagree with any part of these terms and conditions, please do not use this website.

STUDIO CLASSES/trainings TERMS AND CONDITIONS

Please read through our Terms and Conditions prior to attending your class.

I understand that classes at Ebb & Flow Wellness may be physically strenuous and I voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death. Please advise teacher of any injuries or contra indications that may effect your practice.
• While we endeavour to deliver all our classes on time and as advertised, classes are subject to change or cancellation without notice.
• Teachers are subject to change without notice.

• Bookings are to be made via the app or at the studio.
• Late entry will not be permitted. The doors are closed at the start of class.
• Ebb & Flow Wellness is not responsible for the safekeeping of your belongings.
• Ebb & Flow Wellness has the right to refuse entry at anytime.
• Prices may increase from time to time to reflect increases in cost and benefits.

  • By signing up to an auto direct debit membership you are agreeing to our terms and conditions. It is your responsibility to understand the conditions.

• Payment needs to be made upon booking. To book into a class you must either have a membership or pay at the time of booking.
• GOING AWAY? All pauses are built into our pricing.
By booking into a class or entering the studio you automatically agree to the above terms & conditions.

Cancellation /Returns/Refunds

• Ebb & Flow Wellness is not liable to refund, transfer or offer compensation of any kind for classes, workshops, programs or training courses that are late, changed or cancelled for any reason.

  • Currently we abide by a strict 12hr cancellation policy.

  • For class passes or casual pass holders, you will forfeit the class, no fee for members.

• Class passes are non refundable and have an expiry of 12 months.

• The class passes and memberships exclude attendance at guest teachers’ classes and workshops or speciality classes.

• No holds or suspensions on class passes.

  • Passes and memberships cannot be shared. 

  • Ebb & Flow Wellness studio does offer a credit on merchandise if it is faulty. It must be returned within 7 days with a valid receipt of purchase. Items must retain tags and not have been used or worn. We retain the right to refuse return/credit.

    Refunds / Cancellations on Training

  • Once you sign up for a YTT, there is a level of commitment. Our commitment to you is to complete your certificate of training. 

  • There is no refund on any of the YTT trainings. 

  • Your deposit is transferable to another training, but its not refundable.

  • You may defer your training to another suitable time, year, if that is appropriate, if you should become unwell which would mean you can’t attend. A medical certificate is required.

  • In the event of a pandemic, or world crisis you will be offered to complete online, or when possible face to face. Every reasonable effort will be made to assist you to complete your certificate. If you choose not to complete online, then you may defer until the following year or when the next training is available. There maybe an extra cost if you require personal help to complete, this includes any extra coaching you may need to complete your YTT. There is no refund on a partial completion of the course.

  • You must complete all the modules to complete your YTT certificate. If you need to miss any time on the modules, you need to arrange a catch up on these missed hours. Extra Cost to pay staff may apply 

     

Cancellation of Membership

We understand sometimes you might need to cancel your membership.

We need 2 weeks notice in writing  via our email hello@ebbandflowwellness.com.au

No refunds on any memberships or passes that are unused.

GOING AWAY? All pauses are built into our pricing.

PRICING

• Prices, products and offers include GST.
• All prices are correct at the time of online publication. Prices are subject to change without notice.
• We reserve the right to amend prices and printing errors.

COPYRIGHT

Unless otherwise indicated, Ebb & Flow owns all copyright of the material on the Website. All registered or unregistered trademarks used on the Website are the property of their respective owners.
All copyright, data, text, software, images, graphics, trademarks, logos, interfaces, photographs, and other intellectual property (Content) on the Website is owned, controlled by, or licensed to Ebb & Flow Wellness. Except for viewing the content for your own personal non-commercial use, Ebb & Flow does not grant you any rights to use the Website or content for any other purpose unless it expressly consents in writing.